About flighthelp
flighthelp is open, neutral, non-profit infrastructure for air-travel facts and passenger rights: open schemas, an open rules engine, a verified dataset, and a free public API that any product can build on. This website is the reference implementation — proof the infrastructure is real and current — not a commercial service.
What we will never do
- No ads, no affiliate links, no tracking scripts, and no cookie wall.
- We do not file claims for you and take no cut of any payout. You keep 100%.
- We do not sell your data and we do not compare flights for sale.
- The dataset is open (CC BY 4.0) and the code is open source, so nothing here can be locked up later.
Who is behind it
flighthelp is stewarded by a non-profit foundation rather than any single company or person. The governing documents are written so the project cannot be acquired, the dataset cannot be made proprietary, and the rules engine cannot be turned into a paid black box — no future board or funder can undo that.
The governance model that holds this in place:
- A board of 5–9 elected members on staggered terms, with composition rules that prevent any one company, funder, or country from capturing it.
- A conflict-of-interest policy that keeps commercial interests out of editorial and rules-engine decisions.
- Maintainers who review changes in public, plus aviation-lawyer review for any change that reinterprets the law.
- Public board minutes and a quarterly transparency report on funding and spending.
Everything is developed in the open. You can read the full mission, principles, and governance documents, and every line of code and data, in the public repository:
- Source code, schemas, rules engine, and dataset →
- Governance: board, elections, conflicts of interest →
- Mission and the three failures it addresses →
- The six founding principles →
How the facts are verified
Every right shown on this site is tied to a specific article of law, and every fact carries its verification state. See how rights are verified and sourced.
Report an error or contribute
Found something wrong or out of date? The fastest way to fix it for everyone is to open an issue or a pull request in the public repository. Corrections are reviewed in the open and credited.