Air-travel facts and passenger rights
Free, community-verified answers to the questions you actually have at the airport — what you are owed, which rules apply, and what to do next. Every answer cites the law. No ads, no affiliates, no tracking.
Am I owed money?
Enter your flight and disruption; see what you are owed under every applicable regime, with the legal basis.Know the law
Plain-language guides to EU 261, UK 261, US DOT, and the Montreal Convention.How we verify
How every claim is tied to an article of law and how facts are checked.Find an airline or airport
Search by name, IATA, or ICAO — Lufthansa, LH, DLH, Frankfurt, EGLL.Regimes we cover
EU 261
EU/EEA cancellation, delay, denied boardingUK 261
Retained EU 261 for the UKUS DOT
Denied boarding, refunds, tarmac delaysMontreal Convention
International baggage and delayBrazil ANAC 400
Assistance and re-accommodationScenarios
- Checked bag lost, damaged, or delayed on an international flight
- Denied boarding against your will (EU)
- Flight cancelled 14 days or more before departure (EU)
- Flight cancelled less than 14 days before departure (EU)
- Flight delayed 3 hours or more on arrival (EU)
- Missed connection because an earlier flight was late (EU)
- Flight delayed 3 hours or more on arrival (UK)
- Bumped from an oversold US flight (involuntary denied boarding)
- US flight cancelled or significantly delayed (your refund rights)