Air-travel facts and passenger rights
Free, community-verified answers to the questions you actually have at the airport — what you are owed, which rules apply, and what to do next. Every answer cites the law.
Start here
Am I owed money?
Enter your flight and what went wrong. See what you are owed under every rule that applies, with the legal basis.
Write your claim letter
Generate a clear, polite claim letter citing the right articles. Nothing you type leaves your device.
How long do I have?
Find the deadline to claim, by country and by regulation.
Know the law
Plain-language guides to EU 261, UK 261, the Montreal Convention, US DOT, Canada APPR and more.
Airlines
Codes, which rules cover each carrier, and how to reach them.
Airports
Every major airport, and the passenger-rights rules that apply to flights from it.
Rules we cover
Common situations
Why trust this
- Every entitlement cites the specific article of law it rests on.
- The rules engine is open source, so anyone can audit how an answer is computed.
- We are a non-profit. No ads, no affiliate links, no claims-company referrals.
Building a travel product?
The same data and rules engine are available as a free API at flighthelp.net/api. Start without an account, then sign up for a key.
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