EU 261 eu-261-2004
Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights
In plain language
Sets fixed compensation of EUR 250-600 plus assistance (care, re-routing or refund) for denied boarding, cancellation, and long delay on covered flights. No compensation is due in extraordinary circumstances.
Where it applies
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Key provisions, article by article
| Article | What it says |
|---|---|
| Article 5 | Cancellation Rights on cancellation, including the 14-day notice carve-out and the extraordinary-circumstances defence. |
| Article 7 | Right to compensation Fixed compensation of EUR 250 / 400 / 600 by distance band, halved where re-routing limits the delay. |