Bumped from an oversold US flight (involuntary denied boarding)
Applies under: us-dot-14cfr
If you were involuntarily bumped from an oversold US-departing flight, 14 CFR §250.5 entitles you to 200-400% of your one-way fare, capped at USD 1,075 or USD 2,150.
Your rights
If the airline gets you there within 1 hour of your original arrival, no compensation is due. Domestic 1-2 hours late (international 1-4 hours) is 200% of the one-way fare up to USD 1,075. Longer than that is 400% up to USD 2,150. This is on top of your seat or refund — the airline must still transport you or refund the fare.
When this applies
Flight departs a US airport, you had a confirmed reservation, met the check-in deadline, and did not volunteer to give up your seat. Compensation depends on how late the carrier gets you to your destination.
Step by step
- Get the bump and the reason in writingAirlines must give involuntarily bumped passengers a written statement describing denied-boarding compensation. Ask for it at the gate.
- Insist on a check, not just a voucherYou are entitled to payment by cash or cheque on the day. Do not accept a travel voucher unless you prefer it and understand its terms.
Common airline pushback
“Here is a USD 200 travel voucher for your trouble.”
Involuntary denied-boarding compensation is a percentage of the fare payable by cash or cheque; a voucher is optional and only if you agree to it.
If the airline refuses
- The airline directly
- National regulator
- Small-claims court
Typical outcomes
| Compensation range | 1075–2150 USD |
|---|---|
| Success rate | 80% |
| Time to resolution | median 7 days · 90th pct 60 days |