Am I owed money?

Tell us about your flight and what went wrong. The answer comes from the open rules engine and cites the article of law behind every entitlement.

Your flight

Airline codeThe two-character code at the start of your flight number, e.g. LH for Lufthansa, FR for Ryanair.

Departure airportThree-letter code, e.g. FRA. Find it on your booking or boarding pass.

Final destination airportThree-letter code, e.g. JFK.

What happened?

How late did you arrive at your final destination?Count from the scheduled arrival time to when the aircraft doors opened. Only needed for delays.

Hours

Minutes

How many days before departure were you told about the cancellation?Only needed for cancellations. Enter 0 if you found out at the airport.

Reason the airline gaveIf the airline gave no reason, choose “No reason given”.

Passengers on the booking

One-way fare in US dollars (optional)Only for denied boarding on US flights, where compensation depends on the fare.